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Most Popular Articles

  • How do I return my sample?
  • How do I know if my kit is ready to be returned?
  • How does sample collection work?
  • I think I collected my sample incorrectly. What do I do?
  • How quickly do I need to send my samples/kit back?
  • What do I do if my kit is missing materials?
  • Does my kit expire?
  • Where do I drop my kit off?
  • Can I return my samples without the box?
  • How do I know where my kit is? What if it gets lost?

Categories

  • Collecting My Samples
  • Checking My Samples
  • Returning My Samples
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