What do I do once I receive my kit?

As soon as you receive your kit, start by creating an account using the QR code or link included on your welcome card and registering your kit using the kit ID also provided on your welcome card. This portal is the home to all things convenience testing. It will walk you through the step by step process, including instructional videos for sample collection and provide status updates, including your final results. You will also receive written instructions in your testing kit walking through the sample collection and return process. 

Once you have collected your samples using the instructions provided, be sure to send it back to the lab ASAP. Samples have a stability window and the longer you wait to return your kit, the more likely the lab will not be able to process it. Your kit will come with a polymailer and prepaid return label, so all you have to do is seal it up and drop it off at your nearest USPS location!